From the moment someone calls 9-1-1 to long after a fire has been put out, special team members are on the job to help the Firefighters respond quickly and learn what caused the fire in the first place.
The Dispatcher's job is to relay 911 calls to the most appropriate (or
available) Firefighters to handle the emergency by sounding an alarm at
the Firehouse. Speed, clarity and efficiency are all-important in this
job, but so is calm and understanding—the Dispatcher often takes calls
from citizens who are scared or panicked about a fire in progress.
The Fire Marshal is in charge of determining what caused a fire in the
first place. After the Firefighters have put out a fire, the Fire
Marshal studies the fire scene, looking for clues as to how the fire
started, what may have prevented people from escaping, and what may
have caused injury to any firefighter. By learning as much as possible
about how a fire has "played out", the Fire Marshal hopes to prevent
similar fires or mistakes from happening again.
Fire isn't just powerful—it's fast, too. Ride along with an FDNY engine company, and learn just why it's important to clear the road for a fire truck that's racing to the scene.
![[Other Team Members]](/_img/text/l-other_team_members.gif){kind=small}
![[Dispatcher]](/_img/dispatcher.jpg)
![[Dispatcher]](/_img/text/s-dispatcher.gif){kind=small}
![[Fire Marshal]](/_img/fire_marshal.jpg)
![[Fire Marshal]](/_img/text/s-fire_marshal.gif){kind=small}
![[Race to the Fire]](/_img/text/s-race_to_the_fire.gif){kind=small}